faq
faq
faq
Your questions, Answered
Is it really free to chat with Ava?
Yes – absolutely free. Ava’s advice and conversations cost you nothing. There are no fees to use it, and no hidden catches.
Will I be pressured to sell or talk to an agent?
Not at all. Ava’s chat is a no-pressure experience. She won’t push you to sell, list your home, or connect with an agent. You only get introduced to a local expert if she thinks it's best – no strings attached.
How does Ava actually work?
Ava is a smart conversational assistant (an AI trained in real estate) that understands Australian property trends and data. You talk to her just like you would to a knowledgeable friend. She can answer questions about your property’s value, market conditions in your suburb, ways to improve your home’s worth, timing for selling – you name it. Behind the scenes, she’s drawing on property databases and expert knowledge to give you clear, up-to-date info.
Is my conversation with Ava private?
Absolutely. Your chat with Ava is just between you and Ava. No humans will be involved in your conversation.
Does Ava replace a real estate agent?
No – think of Ava as a helpful guide, not a replacement for a real estate agent. She helps you do your homework and get prepared on your own terms. When you’re ready for expert help (like an in-person appraisal or selling strategy), Ava can connect you with a trusted human professional. Until then, she’s here to give you knowledge and confidence without any obligation.
Who is behind Ava?
Ava was created by PropertyHelp, a team of Aussie real estate experts and tech professionals. We built Ava because we believe homeowners should have a better way to explore their options. PropertyHelp isn’t a real estate agency – we’re an innovator building smart tools (like Ava) to help you make informed decisions. Our experience in the property industry powers Ava’s insights, but our mission is to empower you without the sales spin.
What kinds of things can I ask Ava?
Pretty much anything about your property or the market. For example: “How much could my home be worth?”, “Is now a good time to sell in my area?”, or “What upgrades would boost my house value?” Ava will do her best to give you straightforward answers and helpful suggestions. There are no dumb questions – she’s here to help you learn and understand.
Is it really free to chat with Ava?
Yes – absolutely free. Ava’s advice and conversations cost you nothing. There are no fees to use it, and no hidden catches.
Will I be pressured to sell or talk to an agent?
Not at all. Ava’s chat is a no-pressure experience. She won’t push you to sell, list your home, or connect with an agent. You only get introduced to a local expert if she thinks it's best – no strings attached.
How does Ava actually work?
Ava is a smart conversational assistant (an AI trained in real estate) that understands Australian property trends and data. You talk to her just like you would to a knowledgeable friend. She can answer questions about your property’s value, market conditions in your suburb, ways to improve your home’s worth, timing for selling – you name it. Behind the scenes, she’s drawing on property databases and expert knowledge to give you clear, up-to-date info.
Is my conversation with Ava private?
Absolutely. Your chat with Ava is just between you and Ava. No humans will be involved in your conversation.
Does Ava replace a real estate agent?
No – think of Ava as a helpful guide, not a replacement for a real estate agent. She helps you do your homework and get prepared on your own terms. When you’re ready for expert help (like an in-person appraisal or selling strategy), Ava can connect you with a trusted human professional. Until then, she’s here to give you knowledge and confidence without any obligation.
Who is behind Ava?
Ava was created by PropertyHelp, a team of Aussie real estate experts and tech professionals. We built Ava because we believe homeowners should have a better way to explore their options. PropertyHelp isn’t a real estate agency – we’re an innovator building smart tools (like Ava) to help you make informed decisions. Our experience in the property industry powers Ava’s insights, but our mission is to empower you without the sales spin.
What kinds of things can I ask Ava?
Pretty much anything about your property or the market. For example: “How much could my home be worth?”, “Is now a good time to sell in my area?”, or “What upgrades would boost my house value?” Ava will do her best to give you straightforward answers and helpful suggestions. There are no dumb questions – she’s here to help you learn and understand.
Is it really free to chat with Ava?
Yes – absolutely free. Ava’s advice and conversations cost you nothing. There are no fees to use it, and no hidden catches.
Will I be pressured to sell or talk to an agent?
Not at all. Ava’s chat is a no-pressure experience. She won’t push you to sell, list your home, or connect with an agent. You only get introduced to a local expert if she thinks it's best – no strings attached.
How does Ava actually work?
Ava is a smart conversational assistant (an AI trained in real estate) that understands Australian property trends and data. You talk to her just like you would to a knowledgeable friend. She can answer questions about your property’s value, market conditions in your suburb, ways to improve your home’s worth, timing for selling – you name it. Behind the scenes, she’s drawing on property databases and expert knowledge to give you clear, up-to-date info.
Is my conversation with Ava private?
Absolutely. Your chat with Ava is just between you and Ava. No humans will be involved in your conversation.
Does Ava replace a real estate agent?
No – think of Ava as a helpful guide, not a replacement for a real estate agent. She helps you do your homework and get prepared on your own terms. When you’re ready for expert help (like an in-person appraisal or selling strategy), Ava can connect you with a trusted human professional. Until then, she’s here to give you knowledge and confidence without any obligation.
Who is behind Ava?
Ava was created by PropertyHelp, a team of Aussie real estate experts and tech professionals. We built Ava because we believe homeowners should have a better way to explore their options. PropertyHelp isn’t a real estate agency – we’re an innovator building smart tools (like Ava) to help you make informed decisions. Our experience in the property industry powers Ava’s insights, but our mission is to empower you without the sales spin.
What kinds of things can I ask Ava?
Pretty much anything about your property or the market. For example: “How much could my home be worth?”, “Is now a good time to sell in my area?”, or “What upgrades would boost my house value?” Ava will do her best to give you straightforward answers and helpful suggestions. There are no dumb questions – she’s here to help you learn and understand.
Testimonials
Feedback from our satisfied clients
“I wasn’t ready to sell yet, but Ava helped me get a sense of what’s ahead without feeling pushed. It was actually nice to chat about my property with no pressure.”
– Diane W.
Lane Cove NSW
“The process felt totally different to the usual agent pitch. Ava just helped me get clearer on my options — and now I feel more prepared if I do decide to make a move.”
– Marcus J.
Fitzroy VIC
“I liked that I could explore things quietly first. No cold calls, no follow-ups I didn’t ask for — just solid advice from someone who listened.”
– Priya S.
Ashgrove QLD
“Honestly, it was refreshing. Felt more like a helpful conversation than a lead capture. Got more out of 10 minutes with Ava than I did from weeks of open homes.”
– Joel T.
Glenelg SA
Testimonials
Feedback from our satisfied clients
“I wasn’t ready to sell yet, but Ava helped me get a sense of what’s ahead without feeling pushed. It was actually nice to chat about my property with no pressure.”
– Diane W.
Lane Cove NSW
“The process felt totally different to the usual agent pitch. Ava just helped me get clearer on my options — and now I feel more prepared if I do decide to make a move.”
– Marcus J.
Fitzroy VIC
“I liked that I could explore things quietly first. No cold calls, no follow-ups I didn’t ask for — just solid advice from someone who listened.”
– Priya S.
Ashgrove QLD
“Honestly, it was refreshing. Felt more like a helpful conversation than a lead capture. Got more out of 10 minutes with Ava than I did from weeks of open homes.”
– Joel T.
Glenelg SA
Testimonials
Feedback from our satisfied clients
“I wasn’t ready to sell yet, but Ava helped me get a sense of what’s ahead without feeling pushed. It was actually nice to chat about my property with no pressure.”
– Diane W.
Lane Cove NSW
“The process felt totally different to the usual agent pitch. Ava just helped me get clearer on my options — and now I feel more prepared if I do decide to make a move.”
– Marcus J.
Fitzroy VIC
“I liked that I could explore things quietly first. No cold calls, no follow-ups I didn’t ask for — just solid advice from someone who listened.”
– Priya S.
Ashgrove QLD
“Honestly, it was refreshing. Felt more like a helpful conversation than a lead capture. Got more out of 10 minutes with Ava than I did from weeks of open homes.”
– Joel T.
Glenelg SA
Want to chat about your property?
Start with Ava — our private, no-pressure AI built just for Aussie homeowners.
Want to chat about your property?
Start with Ava — our private, no-pressure AI built just for Aussie homeowners.
Want to chat about your property?